No matter how good everyone is on the team, they will still never succeed if nobody has chemistry. They need to like one another if they really want the whole team to reach that next level. Let’s talk about that in today’s class.
Show Notes:
[11:07] 1) For a team to win a championship, they need to like each other.
[12:58] 2) In business, when you have a customer service issue, these are the situations where you can lose that customer forever or make them a lifelong advocate.
[17:41] 3) Unplanned situations are a form of impromptu conversations.
[20:46] Recap
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Next Steps:
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