#661: Just “Doing [Your] Job” Will Get You Fired [WOYG Podcast]
You’ve called customer service before. Has a stonewalling agent ever made you happy?
You know, the customer service rep who supports her lack of helpful information by citing company policy? Or the person who offers you nothing useful and tells you he’s just doing his job? Do you feel that you, as a customer, has received any form of service? Probably not.
Today’s show is about the treadmill-running mentality of just doing your job will have you shortly out of a job.
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